PRIVACY POLICY
At Effetha, we constantly work to provide you with a better experience every time you use our products, services, website, or mobile applications. Protecting the personal data you entrust to us is a fundamental priority for us.
Therefore, we want you to know how we collect, use, and protect your personal information in order to offer you a safer, more efficient, and personalized experience.
The controller responsible for the processing of your personal data is Effetha, a venture dedicated to residential cleaning services, which operates in accordance with the applicable personal data protection regulations.
We invite you to carefully review our Privacy Policy. If you have any questions or wish to exercise your rights related to your personal data, you may contact us at the following email address: effetha@gmail.com.
Privacy and Data Use Policy
What does this policy cover?
This policy establishes how we collect, use, store, share, and protect your personal data when you use our products, services, website, or mobile applications. Our commitment is to ensure the transparent and responsible handling of your information, in accordance with current regulations on personal data protection.
What personal data do we collect?
We collect the data you provide when you register, make a purchase, or contact us, such as your name, identification document, email address, phone number, address, and payment information. We also collect browsing data through cookies, such as your IP address, device, pages visited, and preferences. This data is used to personalize your experience and improve our services.
Why do we use your data?
We use your data to manage requests and purchases, personalize your experience, send you information when you authorize it, comply with legal obligations, and improve our services. We commit not to use your data for any other purposes without your consent.
How long do we retain your data?
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Afterwards, we delete or anonymize it in accordance with our internal policies, unless there is a legal obligation to retain it for a longer period.
What security measures do we apply?
We protect your information through technical and administrative security measures, such as encryption systems, access controls, continuous monitoring of our platforms, and internal privacy policies. These actions help prevent unauthorized access, loss, alteration, or misuse of your data.
What are your rights?
You have the right to access, update, correct, delete, object to the use of, and request the portability of your personal data, as applicable. You may exercise these rights by sending a request to [correo@empresa.com], including your full name, the type of request, and a means of contact.
What is the validity of this policy?
This policy is effective as of its publication date and may be modified at any time to reflect legal, technological, or functional updates. We recommend reviewing it periodically. If significant changes are made, we will notify you through our official channels or directly on the website.